Frequently Asked Questions

Product Information:

Can the garden furniture really be left outside all year?

Yes, all our furniture is made with materials that can remain outside all year long, in rain, snow and sun. Cushions should be taken in during wet weather.

What is the rattan garden furniture made from?

It is a polyethylene based extruded fibre that is strong, flexible and durable. The material is UV and weather resistant having been tested from -70c to +80c. The wicker will not split or crack and will show no noticeable signs of fading. For more information please see our rattan garden furniture buying guide

What are the rattan garden furniture frames made from?

Reinforced tubular aluminium finished with epoxy paint or powder coating to ensure a long and trouble free life.

Where can I find all the dimensions and weights of the furniture and other products?

A lot of the dimensions and weights are on the product pages under the specifications tab. If you cannot find a certain measurement please contact our office.

Can I change the makeup of a set?

Yes, either add the individual items to the basket or contact our office and we will be happy to quote you for any combination you want.

What timber do you use on your wooden garden furniture?

We use good quality kiln dried Teak from Indonesia and Iroko from West Africa, both of which come from carefully managed plantations and forests. We never use illegal woods. For more information please see our wooden garden furniture buying guide.


How long will my delivery take?

Standard delivery – within 7 working days.

Express delivery – within 3 working days.

Special delivery – up to 14 working days but usually within 7 working days.

Alternatively, many of our products can be collected from our warehouses in Enfield, London.

Can I choose a specific day?

Yes just let us know in the comments box on the checkout. This can be any weekday but we must have at least 48 hours’ notice to have time to arrange it.

Can you ship outside the UK?

Yes, we regularly ship all around the world and are happy to get you a competitive quote. Please call us for further information.


How do I know that what I am ordering is in stock?

Unless otherwise indicated, all items for sale are in stock. We hold large stocks of virtually every product shown on our site.


How can you give such long guarantees?

Bridgman has been making and selling furniture for over 50 years. We have supplied thousands of happy customers throughout the UK and worldwide. Because we only use the finest materials and skilled tradesmen, we are confident that you will be happy with Bridgman furniture for years.


Where can I see the furniture before I buy it?

We have a large factory shop in Enfield, J25 off M25 where everything online and lots more, can be viewed and tried before you buy. For more information please look at the factory shop page.

Can I collect my order from the factory shop?

Yes, our experienced staff will help you load your vehicle and you will save any delivery costs you might have incurred.


Not found the answer you were looking for?

Call our customer services team on 020 8804 7474